Royale China utilizes cutting-edge technologies to develop a “On-line Tracking” system for customers to enquire the latest status of delivery. Once customer logins the system by user name and password or airway bill number (HAWB#), they can retrieve details including consignee name, original hub and destination and POD date of current and historical shipment records.

If customers would like to set up a user name and password, it can be done easily by sending their account information to itsupport@hkdc.net